Privacy Policy

This Privacy Policy is provided by Vax Limited (referred to as “Vax” in this Privacy Policy) for the information of visitors (“you” or “your”) to its website (the “Vax website”). Vax is committed to ensuring that your privacy is protected. This Privacy Policy explains when Vax collects your personal information, how Vax uses the personal information collected about you, and how you can instruct Vax if you prefer to limit the use of that personal information. In this Privacy Policy, “third parties” means persons, firms or companies that are not subsidiary or associated or joint venture companies of Vax.

By accessing and using the Vax website and/or by submitting personal information to Vax, you consent to the collection, use and transfer of your personal information in the manner provided for in this Privacy Policy.

  1. The Vax website is controlled by Vax  (which is registered in England under No. 1341840) and the use of the Vax website is regulated by the Terms of Use, which can be accessed here:

    Vax’s registered office address is:
    Vax Limited, 2 Colmore Square, 38 Colmore Circus, Queensway, Birmingham, England, B4 6BN.
  1. When you access and use the Vax website, Vax may collect personal information about you and about your use of the Vax website. 
  2. Vax may also collect personal information about you from any emails or letters that you send to Vax or from telephone calls with you. The information that you provide enables Vax to supply you with further information about Vax, its products and services, and any competitions that it may conduct. The collection of your personal information also helps Vax contact you if you have requested further information or logged an enquiry on the Vax website.
  3. Vax may also, on occasion, collect additional personal information from you, to the extent that you have entered any competitions through the Vax website.
  4. Vax may use collected personal information and other statistics for the purposes of monitoring website usage and its services and it may also provide such information to third parties. You cannot be personally identified by this information.
  5. Your personal information may also enable Vax to supply any goods that you may have purchased from the Vax website, to the extent that the Vax website allows for purchases to be made. If the Vax website allows for such purchases to be made, then your personal information will also enable Vax to send an invoice to you, and to contact you, where necessary, concerning your orders.
  6. Vax will also use and analyse the personal information that it has collected to administer, support, improve and develop Vax’s business.

  1. The Vax website may use “cookies” and other technologies for the purposes of processing information and for monitoring the effectiveness of the Vax website. Cookies are small amounts of information that Vax stores on your computer or other device that you use to access and use the Vax website. Vax will issue cookies to your computer or other device when you access the Vax website. Cookies make it easier for you to access and use the Vax website during future visits. They also allow Vax to monitor website traffic and to personalise site content for you. A cookie will not allow a website operator to obtain information of a personal nature that will identify you to us, such as your name and address. Vax will only be aware of such information if you provide the information, or if you have set the preferences in your browser to provide this information automatically. You may set up your computer or other device to reject cookies although, in that case, you may not be able to use certain features on the Vax website. You can withdraw your consent to the use of the cookie at any time.

  1. By visiting, you consent to the use of your personal information as set out in this Privacy Policy. Vax may change its Privacy Policy at any time. If Vax changes its Privacy Policy, it will post the changes on this website, so that you may be aware of the information that Vax collects and how it uses this information at all times. Vax will also contact you should it make any changes so that you may have the opportunity to object to the changes so far as they relate to your personal information.
  2. Owing to the global nature of the Internet infrastructure, there is a possibility that your personal information may be transferred to countries outside of the country from which you are accessing the Vax website which may be subject to different laws or requirements regarding the protection of your personal information. In such cases, Vax will always take steps to ensure that your personal information is adequately protected. These steps may include concluding appropriate agreements or requiring that the appropriate technical, operational or security measures are put in place. By submitting your personal information to us, you consent to these cross-border transfers of your personal information.

  1. Vax is committed to ensuring that your personal information is secure and will take reasonable steps through physical, electronic and managerial procedures to ensure that your personal information is treated securely and in accordance with this Privacy Policy.  Although Vax will do its best to protect your personal information, Vax cannot guarantee the security of your personal information collected by Vax and will not be liable for any breach of security that occurs (that is not caused by Vax’s negligence) and will not be liable for any loss that is suffered as a result, where Vax has taken reasonable steps to prevent this happening.

  1. You are entitled to access and see the personal information that Vax holds about you and you may ask Vax to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please send an email to Vax will confirm, free of charge, whether or not it holds personal information about you, but may charge a fee to meet its costs in providing you with the record or the details of the personal information it holds about you.

  1. The personal information you provide to Vax will be held on its servers in the United Kingdom and accessed by or given to its staff working within the United Kingdom to the extent that this is required for the fulfilment and delivery of orders (if applicable), the processing of credit card payments (if applicable) and the provision of support services on its behalf. Vax will only disclose this information to third parties for the purposes of validating your credit card, to the extent that this is required.
  2. If Vax’s business or any part of the business is sold or integrated with another business, your personal information may be disclosed to Vax’s advisors and any prospective purchasers and their advisors and may be passed on to the new owners of the business or relevant part of the business who may use such personal information for the various purposes given in this Privacy Policy.
  3. Unless required to do so by law, Vax will not otherwise share, sell or distribute any of the personal information you provide to Vax without your consent.

  1. If you request Vax to remove your personal information from its databases or you wish Vax to amend or change the personal information held about you on its database, Vax will remove or amend any such information on your request. Such requests should be made by email to or by letter to the address provided in paragraph 1 above.
  1. Vax employs security measures to protect your personal information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Vax will retain your personal information only for as long as is necessary to achieve the purpose for which the information was collected, or for as long as the law requires.

  1. Any changes to the Privacy Policy in the future will be posted to the Vax website.  Vax recommends that you re-visit the Vax website and this Privacy Policy from time to time to learn of any such changes to the Privacy Policy.

  1. If you have any questions about this Privacy Policy, how Vax runs its website or your dealings with Vax, please send an email to

  1. The terms of this Privacy Policy shall be governed by and construed in accordance with the laws of England and be subject to the exclusive jurisdiction of the English courts.